Terms & conditions

TERMS AND CONDITIONS

Last Updated: September 9, 2026

These Terms and Conditions ("Terms") govern your access to and use of the SUNVIBE website located at https://sunvibesolar.ca (the "Website"), which is operated by Sunvibe Financial Inc. ("Sunvibe," "we," "us," or "our").

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. About Sunvibe

Sunvibe Financial Inc. provides solar energy and energy-related products, services, consulting, project coordination, and related solutions for residential and commercial customers.

Our services may include, without limitation:

• Residential solar energy systems

• Commercial solar energy systems

• Solar system design and consulting

• Battery energy storage systems

• Energy storage consulting

• EV charging solutions

• Electrical services and electrical upgrades

• Electrical panel upgrades

• Solar inspections and diagnostics

• Solar removal and reinstallation services

• Solar installation and project management

• Energy-efficiency consulting

• Energy assessments

• Assistance with applicable rebates, incentives, financing, utility programs, and energy programs

• Commercial energy consulting

• Other related solar, electrical, energy, and project-management services

The specific services provided to a customer will be determined by the applicable proposal, quotation, scope of work, agreement, purchase order, or other written project documentation.

2. Website Information Is General Information

The information provided on the Website is intended for general informational and educational purposes.

Although Sunvibe makes reasonable efforts to keep Website information accurate and current, we do not guarantee that all information is complete, accurate, current, or applicable to every property, project, utility territory, customer, or situation.

Solar production, energy savings, equipment performance, rebates, incentives, financing terms, utility requirements, installation requirements, and project costs can vary substantially based on individual circumstances.

You should not rely solely on information published on the Website when making financial, technical, construction, electrical, or energy-related decisions.

3. Quotes, Estimates and Proposals

Any prices, estimates, savings calculations, system sizes, production estimates, payback periods, incentives, rebates, financing examples, or other project information displayed on the Website or communicated before a formal project agreement are preliminary and may change.

Website content, preliminary estimates, online forms, emails, conversations, or verbal discussions do not automatically constitute a binding offer or contract to supply or install a solar, battery, EV charging, electrical, or other energy system.

A project becomes subject to the applicable contractual terms only when the parties enter into the appropriate written agreement, proposal, scope of work, purchase agreement, or other binding documentation.

4. Solar Production and Energy Savings

Solar production and energy savings are estimates and are not guaranteed unless expressly guaranteed in a written agreement.

Actual results may be affected by factors including:

• Weather

• Sunlight and shading

• Roof orientation and pitch

• System location

• Equipment performance

• Snow and environmental conditions

• Utility rates

• Electricity consumption

• Changes in electricity usage

• System downtime

• Maintenance

• Utility requirements

• Government programs

• Rebate or incentive availability

• Changes to applicable regulations

• Equipment availability

• Other factors outside Sunvibe's reasonable control

Any projected savings, return on investment, payback period, or production figure should therefore be considered an estimate unless expressly stated otherwise in a binding written agreement.

5. Rebates, Incentives and Government Programs

Sunvibe may provide information or assistance relating to rebates, incentives, financing programs, tax programs, utility programs, net-metering programs, energy-efficiency programs, or other government or utility initiatives.

Program eligibility, funding, application requirements, approval, rebate amounts, deadlines, and availability are determined by the applicable program administrator or government/utility authority.

Sunvibe does not guarantee that a customer will qualify for, receive, or retain any rebate, incentive, grant, financing arrangement, or other program benefit unless expressly guaranteed in a written agreement.

Customers are responsible for providing accurate information and completing any required documentation.

6. Third-Party Equipment

Solar and energy projects may involve equipment manufactured or supplied by third parties.

Equipment may include, among other things:

• Solar panels

• Inverters

• Microinverters

• Battery storage systems

• EV chargers

• Electrical equipment

• Monitoring equipment

• Mounting equipment

• Other related components

Equipment specifications, warranties, availability, compatibility, performance, and manufacturer requirements are subject to the applicable manufacturer's terms and may change without notice.

Manufacturer warranties are generally separate from Sunvibe's contractual obligations unless expressly incorporated into a written agreement.

7. Electrical and Property Conditions

Every property is different.

Installation, electrical work, solar design, battery installation, EV charging installation, panel upgrades, or other work may be affected by existing electrical systems, building conditions, roof conditions, structural conditions, utility requirements, code requirements, accessibility, property limitations, and other site-specific circumstances.

Sunvibe may require a site assessment, inspection, engineering review, electrical assessment, utility approval, or other evaluation before confirming the final scope, price, system design, or installation requirements.

Additional work or costs may be required where conditions are discovered that were not reasonably identifiable before the applicable assessment or installation.

8. Site Access

Where services require access to a customer's property, the customer is responsible for providing reasonable access to the property and relevant areas necessary to perform the agreed services.

Customers must disclose known conditions that could reasonably affect the work, including known structural, electrical, environmental, access, or property hazards.

9. Intellectual Property

Unless otherwise stated, all content appearing on the Website is owned by or licensed to Sunvibe and is protected by applicable intellectual property laws.

This includes, without limitation:

• SUNVIBE trademarks and branding

• Logos

• Text

• Graphics

• Photographs

• Videos

• Illustrations

• Website designs

• Layouts

• Documents

• Marketing materials

• Software and other digital content

You may access and use the Website for your personal or legitimate business purposes.

You may not reproduce, modify, distribute, sell, license, publish, republish, scrape, copy, or commercially exploit Website content without Sunvibe's prior written permission, except where permitted by applicable law.

10. Acceptable Use

You agree not to use the Website:

• For unlawful purposes

• To commit fraud or facilitate fraudulent activity

• To impersonate another person or entity

• To interfere with Website operation or security

• To attempt unauthorized access to systems or data

• To introduce malicious code, viruses, or harmful software

• To conduct unauthorized data mining, scraping, harvesting, or extraction

• To interfere with another person's use of the Website

• In a manner that could damage Sunvibe, its reputation, systems, customers, or service providers

• In violation of applicable laws or regulations

Sunvibe reserves the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.

11. User-Submitted Information and Content

If you submit information, text, photographs, documents, project information, or other content to Sunvibe through the Website, you represent that you have the right to provide that information and that doing so does not knowingly violate the rights of another person.

You authorize Sunvibe to use submitted information to the extent reasonably necessary to respond to your inquiry, evaluate or provide requested services, communicate with you, prepare proposals, manage projects, and perform related business activities.

Sunvibe does not acquire ownership of your personal property or proprietary materials merely because you submit them to us.

12. Third-Party Links

The Website may contain links to third-party websites or services.

These links are provided for convenience and informational purposes only.

Sunvibe does not control and is not responsible for the availability, accuracy, security, content, privacy practices, or terms of third-party websites.

Your use of third-party websites is subject to their applicable terms and policies.

13. Availability of the Website

We attempt to maintain the Website in a reliable and accessible manner, but we do not guarantee that the Website will always be available, uninterrupted, secure, or error-free.

Sunvibe may modify, suspend, discontinue, or restrict any part of the Website at any time without notice.

14. No Warranty

To the fullest extent permitted by applicable law, the Website and its content are provided on an "as is" and "as available" basis.

Sunvibe makes no representation or warranty that:

• The Website will always be available;

• The Website will be uninterrupted or error-free;

• Website content will always be complete, accurate, or current;

• The Website will be free from viruses or other harmful components; or

• Any information or content on the Website will meet your particular requirements.

Nothing in these Terms excludes or limits any warranty, condition, right, or remedy that cannot legally be excluded or limited under applicable law.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Sunvibe Financial Inc., its directors, officers, employees, contractors, consultants, agents, suppliers, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your use of, or inability to use, the Website or its content.

This includes, without limitation, loss of profits, revenue, business opportunities, data, or anticipated savings.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

For clarity, these Website Terms do not replace or override any express warranties, obligations, limitations, or remedies contained in a separate written agreement between Sunvibe and a customer.

16. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Sunvibe Financial Inc., its directors, officers, employees, contractors, consultants, agents, suppliers, and service providers from claims, liabilities, losses, damages, costs, and reasonable expenses arising from:

• Your violation of these Terms;

• Your unlawful use of the Website;

• Your misuse of Website content;

• Your infringement of another person's rights; or

• Your negligent or wrongful conduct in connection with the Website.

17. Privacy

Your use of the Website is also subject to Sunvibe's Privacy Policy.

The Privacy Policy explains how Sunvibe collects, uses, discloses, and protects personal information.

18. Changes to These Terms

Sunvibe may modify these Terms from time to time.

When changes are made, the updated version will be posted on the Website and the "Last Updated" date will be revised.

Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where permitted by law.

The remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with the Privacy Policy and any other policies expressly incorporated into them, constitute the agreement governing your use of the Website.

These Website Terms do not replace or override a separate written contract, proposal, scope of work, purchase agreement, or other agreement signed between Sunvibe and a customer.

Where there is a conflict between these Website Terms and a separate written customer agreement, the applicable customer agreement will govern with respect to the services covered by that agreement.

21. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada.

Any dispute relating to these Terms or your use of the Website will be subject to the applicable courts located in Ontario, Canada, subject to any mandatory jurisdictional requirements or rights that cannot legally be waived.

22. Contact Information

Questions regarding these Terms may be directed to:

Sunvibe Financial Inc.
197 James St N
Hamilton, ON L8T 2L2
Canada

Email: info@sunvibesolar.ca
Phone: 289-768-8989

Website: sunvibesolar.ca